GLOBALCO CUSTOMS AGENCY S.A.S. LEVEL 2, offers to assist foreign trade users with a liable, secure and on time, customs brokerage and forwarding solutions according to the established agreements and our commitment to the continuous improvement of our processes; by establishing alliances of mutual benefit with suppliers and clients.
GLOBALCO CUSTOMS AGENCY S.A.S. LEVEL 2. was incorporated on august 31st, 1.995, and licensed by DIAN as Custom Broker Level 2 with resolution 0002849 dated on March 26th, 2010.
We are known in the sector because of our customized solutions service, supported on the technologic tools to the traceability and liability of our processes
Mission Statement
By 2.020 we will be one of the Colombian leading companies by generating excellent quality of integral foreign trade services, based on the experienced and knowledgeable team and cutting-edge technology to guarantee the success and satisfaction of our clients.
Vision
In five years we will be a leading company in comprehensive foreign trade services, with innovative technology; committed to its human capital, supply chain and environment, guaranteeing quality, success and satisfaction to our clients.
Organizational Management Policy
At GLOBALCO SAS N2 CUSTOMS AGENCY we are committed to providing reliable, agile customs agency services that comply with the legal, regulatory and normative requirements in force in Colombia, ensuring transparency, accuracy and traceability in each of the foreign trade operations we manage.
Our purpose is to guarantee legal and customs compliance in all operations, satisfying our clients' expectations by meeting agreed-upon deadlines, ensuring proper document management, and correctly applying current regulations. We conduct our activities under a continuous improvement approach to the Integrated Management System, optimizing processes, strengthening internal controls, and increasing operational efficiency.
Likewise, we promote the ongoing development of our human talent's skills as a fundamental pillar for achieving our quality objectives and ensuring the organization's sustainability. This policy is communicated, understood, and applied at all levels of the organization and is reviewed periodically to ensure its relevance and effectiveness within the Quality Management System.
Quality Policy Guidelines
• Customer Focus: Guarantee customer satisfaction by providing timely, reliable services that meet agreed-upon requirements.
• Legal Compliance: Ensure strict compliance with current Colombian legal, regulatory, and customs requirements for foreign trade operations.
• Document reliability: Maintain high standards in the preparation, verification, and management of documents required for customs brokerage.
• Agility and efficiency: Optimize internal processes to ensure fast and effective responses in import and export operations.
• Continuous Improvement: Promote the ongoing improvement of the management system, processes, and human talent skills.
• Skills development: Strengthening staff skills to achieve quality objectives.
Ethical Principles
Our actions and those of our collaborators are framed within the values of::
• Respect
• Ethics
• Accountability
• Integrity
• Law enforcement
These principles apply to every operation, and describe the expected behavior of all of us in the development of our activities both, inside and outside the company.
Ethical Code
The principles established in our ethical code are:
• The Truth
• Cordiality
• Punctuality
• Equality
• Honesty and transparency
• Prevalence of the common benefit
• Professionalism.
Custom broker service liable, secure an on time.
